We made the switch to Innago from Avail for 2024 and have been pleased. Our biggest reasons for leaving were the expenses incurred. Because Avail charges per property, whereas Innago is free (or cheap if you decide to absorb processing fees for collecting rent). Additionally, Avail did not have the capability to support e-sign for anything except a lease, so we were forced to find third-party e-sign sites. As an added bonus, the ability for tenants to choose to have their rent payments recorded with credit agencies as a way of building credit is free through Innago. We would highly recommend Innago for landlords looking for a well-rounded property management software with many capabilities.

I did my research on landlord software. I love Innago, why ? It is free to landlords. The tenants pay $2 per transaction, xtra if paying with credit card. Intuitive, easy to use, customizable. Have a question? Innago representatives will get back to you within a day or sooner. Innago software will keep you posted on who paid, who is late, when a rental agreement is ready to expire, and a lot more. The tenants love it because they can pay with their bank account or even a credit card.

Very easy and robust tool for self-managing properties. The auto emails, online documents, tickets, and communications are a huge asset and save me a lot of time. It’s easy for residents to create maintenance tickets as well and they can be assigned to different maintenance folks as well. I appreciate the continuing updates and ongoing feature improvement.

After many hours researching a PMS for my single rental property, I landed on Innago. It has all the features I was requiring automatic payment processing, deposit collection, basic accounting, and a tenant portal. I’ve been using it for 5 months and still love it!

The system is very easy to learn and very user friendly. I love the tenant portal an invoice and payment tracking. Easy set up and use

Experience has been exceptionally straightforward. Easy to learn software.

Switching to Innago has eased many burdens I had. We are a small nonprofit that depends on every dollar. Being able to afford rental software for our income-based supportive housing is a game changer. The things i love the most are Cost and simplicity.

99.9% of my property management business I run my Innago phone app. Innago has been a one stop shop for me that is easy to use, customizable and affordable. Innago is the 1st app that has been able to easily allow me to manage income and expenses of all my properties & from my phone. Multi-Family, SF, condos & medium-term rentals. Being able to customize templates for applications, leases, etc. by location and property is amazing. Keeping track of all my expenses was the hardest for me to do. The ability to use my phone to snap a photo of all the invoices & receipts I get and assign expenses to a property or individual unit is something I LOVE and so does my accountant. Innago also allows me to set access levels & make reports for partners/investors by property or unit. I’ve only been self-managing for a couple of years. The last year using Innago I’ve been able to focus my time & money on growing my business and less time managing.

A good resource for property management. It provides a level of formality that allows for an interaction with the tenant that is closer to the needs of the relationship. I have been able to create a distance that may allow me to enforce the lease. For instance, it allows me to generate reminders when the lease will be due and/if it’s past due, so I don’t have to remember myself. Also, I don’t have to come across negatively to the tenant when sending reminders for past payments. It’s solving the problem of communicating with the tenant. It benefitted me because communication with the tenant has gone very sour, and the platform allowed me to create a new chapter in a chain of communication that seem unproductive at best and toxic at worst.

I absolutely love Innago! I can list my properties on Zillow and realtor.com, screen tenants, and increase app fees so I can profit from them. I can make my own lease, add tenants, receive payments and work order request all through this website. It will also charge late fees, sends notifications to tenants about late fees and payments. Basically everything a property management company would do. Tenants can submit work orders and owners can keep up with expenses via this FREE site. It’s a no-brainer to use it.

Very easy to use and implement right after sign up. Help topics were timely as well as the initial start-up walk-through. Customer Service responds very quickly and was personable and helpful. Easy for my clients to log in as well. Innago places all of the rentals I’m responsible for in one place. I can stay organized, collect rent, and communicate from one system. I am also able to add multiple owners to keep track of properties that are not mine.

Setting up rental properties is a breeze. I can customize all the settings according to my lease agreement quickly and without any confusion. Innago saves me so much time as I do not live close to my rental property.