New Updates on Innago’s Maintenance Module

As a landlord, you have an abundance of responsibilities you have to juggle on a day-to-day basis. An important and often overlooked responsibility is property maintenance and upkeep.  

It’s important to understand that proper maintenance is more than fixing a leaky faucet—it is investing in the overall value of your property. Here at Innago, we understand the critical role maintenance plays in property management and have dedicated new features to make the process a whole lot easier. 

What’s New? 

Managing maintenance requests is one of the most time-consuming tasks for landlords. But with Innago’s upgraded Maintenance Module, you can now streamline all aspects of the process—from tracking tasks to coordinating with tenants and maintenance professionals. 

Key Additions: 

• Worried about forgetting repairs? You can now set recurring maintenance tickets and one-time reminders to keep you organized. Whether it’s routine HVAC checks or seasonal inspections, we’ve taken the guesswork out of scheduling. 
• Need assistance scheduling high-priority repairs? Our new integration with Latchel can connect you with a trusted service professional in your area and, most importantly, in your budget. 
• Collaboration is easier than ever before. Keep your internal discussions organized with private Team Member notes. Also, you can now forward requests to vendors with tenant contact details included automatically. These updates make maintenance management effortless by saving time and reducing stress. 

One-Time Reminders and Recurring Maintenance Tasks 

With this update, tracking and resolving maintenance issues has never been simpler.  

• Now you can set one-time reminders and recurring maintenance tasks, ensuring that nothing slips through the cracks—whether it’s an urgent repair or routine HVAC servicing. 
• We’ve added improved sorting for tickets, allowing you to quickly identify high-priority requests and manage tasks with ease. 
• Forwarding maintenance requests is now more efficient, with tenant details automatically included, making communication with vendors seamless.  

Fast, Hassle-Free Repairs with Latchel 

Finding reliable maintenance professionals can be stressful and time-consuming. With Innago’s integration with Latchel, you no longer have to worry about vetting service providers. Simply submit a request, and we will match you with a trusted professional who fits your schedule and doesn’t break the bank. You’ll get faster repairs, high-quality work, and peace of mind for both you and your tenants.  

Communicate via Team Member Notes 

Communication within the module has been improved to keep your internal discussions internal. With private Team Member notes, you can hold conversations outside of the regular comment thread. This allows you to seamlessly forward requests to vendors with tenant contact details included automatically.  

How to Use Innago and Latchel for Your Maintenance Needs 

So, how exactly do you stay on top of maintenance tasks with this integration? 

1. Navigate to the Maintenance Module 

Easily access all your maintenance requests in one place. 

2. Automate Communication and Scheduling 

Forward requests effortlessly with built-in contact details, set reminders and recurring tasks, and find trusted professionals. 

3. Find the Right Professional 

Use our tailored search features to match maintenance professionals in your area within your budget. 

Better Maintenance Management 

Maintenance management is crucial to a successful rental property business. Whether it’s setting reminders, handling high-priority repairs, or communicating with your team, Innago’s improved maintenance module has you covered.