- Landlord
- Tenant
5 Best Rent Collection Software in 2025
November 4, 2025
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Key Takeaways:
- Rent collection software streamlines payment processes by offering automated solutions and secure online portals for property owners and tenants.
- Exploring a variety of software options is important when finding the best fit for your rent collection needs and simplifying property management.
- Consider features like automated reminders, flexible payment methods, and robust security when choosing rent collection software.
Rent collection software is an online tool used by all types of landlords and property owners to receive and manage rental payments. It’s made to eliminate paper checks, debit cards, and cash, as well as the nightmares that often come with handling physical forms of payment. Plus, it does away with the risk of lost or misplaced funds.
The best rent collection software simplifies the process of collecting rental payments for both parties. Instead of delivering money in-person, tenants can access an online portal where they securely set up their method of payment and pay rent via flexible payment methods via the comfort of their home. Landlords too, can sit back and relax while they monitor and manage their flow of cash. With features like automated reminders, automated rent collection, and late fees, rent collection software can make the lives of landlords and tenants easy & stress-free.
5 Best Rent Collection Software
No clue where to start? Not to worry, the heavy lifting is already done for you!
We’ve taken the time to test each and every one of the industry’s leading rent collection software. In our trial-runs, we looked at key rent collection features, pricing, user-friendliness, tech support, and integrations of each option. To find the best rent collection software, we scored them in each category and compared them against one another. Then, we took a look at verified user reviews online to get a better idea of what their experienced customers have to say.
Below, we’ll share a chart of our findings: the 5 best rent collection software to date.
Best Rent Collection Software Solutions for 2025: Comparison & Ratings Chart
Here’s a list of our top five rent collection software stacked against each other. We’ve included their average user ratings per G2 and Capterra, as well as their pricing and best uses.
| Name | Best For | Price | Rating |
|---|---|---|---|
| Innago | Landlords seeking a robust, user-friendly, and cost-effective option | Free | 4.9/5⭐ |
| DoorLoop | Landlords who are looking to grow their business and are willing to pay a higher premium | $99+/month | 4.8/5⭐ |
| Avail | Landlords wanting basic functionality who are willing to pay as their portfolio scales up | $9+/month (free plan available) | 4.7/5⭐ |
| Buildium | Landlords seeking complex features who are willing to brave a steep learning curve | $62+/month | 4.5/5⭐ |
| Appfolio | Landlords with larger portfolios who are looking for basic rent collection & complex accounting features. | $280+/month | 4.5/5⭐ |
5 Top Rent Collection Software Tools
So, what are the best rent collection software options? We’ll show you!
Below, we’ll break down each of the best property management rent collection software. We’ll explore the top features, pros & cons, integrations, and more, of each option, to give you insight into our scoring process.
The best rent collection software for 2025 are listed below.
#1 Innago
Ranked number one is Innago, which boasts 4.9/5 stars across user reviews on both G2 and Capterra. It’s a completely free rent collection software for landlords that offers an array of helpful features to its users, simplifying the payment process for landlords and tenants alike.
Tenants can set up automatic transactions so they don’t miss a rental payment, and landlords can implement automatic late fees, reminders, notices, and much more. Aside from rent collection, Innago also offers tenant screening services, listing syndication, maintenance request tracking, expense reporting, and even renters’ insurance.
Top Features
- Online rent collection
- Automated rent reminders
- Overdue rent tracking
Data security measures - Automated fee collection
- Online rent receipts
- Secure bank synchronization
- On-the-go mobile app
Pros
- Free for landlords
- User-friendly interface
- Automated rent reminders & fees
- Seamless tenant communication
- Robust bookkeeping tools
- Tenant screening
- Listing syndication
- Simple tenant portals
- Third-party integrations
- Expense reporting
- and more!
Cons
Short delay for first-time payments
Integrations
Innago offers various integrations to simplify the rent collection and property management process. Its offered integrations and partnerships include:
- Plaid: For trusted and secure bank synchronization
- QuickBooks: For seamless bookkeeping and accounting
- Ledgre: For advanced bookkeeping, accounting, financial reporting, and tax preparation
- Realtor.com, Zillow, and more: For posting your listings across a number of platforms with just a few clicks
- Transunion & Experian: For reputable tenant screening credit checks
Support
Ratings and Reviews
User ratings and reviews of Innago are generally full of satisfaction and praise. They most commonly mention its ease-of-use, reliable customer support, and the constant improvements made by their software engineers.
Pricing
Unlike other property management rent collection software, Innago is completely free for landlords. There are zero packages, pricing tiers, and paywalls—meaning every single user has access to the exact same quality product. Landlords may elect to either pick up small transaction fees or have their tenants cover the cost, but their Innago subscription stays completely free.
#2 DoorLoop
Another viable option is DoorLoop, a software for rent collection with 4.8/5 stars across G2 and Capterra. It’s popular for landlords and portfolio managers who are willing to spend more on a simple & organized management software.
Top Features
- Online rent collection
- Rent reminders
- Automated payments
Pros
- Simple user interface
- Easy to use
- Automated rent reminders
Cons
- Miscellaneous hidden fees
- Tiered support availability
- Unit-based pricing
Integrations
DoorLoop allows for a number of integrations, however, only Premium members can use an array of them. For example, listing syndication integrations with Zillow, Dwellsy, and Trulia, are only available for Pro and Premium members. Other integration options include QuickBooks, Calendly, DocuSign, MailChimp, and more.
Support
As mentioned earlier, DoorLoop’s support team availability is dependent upon each user’s subscription. The Starter tier members only have access to email and chat support channels, while their Pro members also have access to Zoom and phone channels.
Ratings and Reviews
The software’s average rating on both G2 and Capterra is 4.8 stars, making it a viable option for landlords who are willing to spend over $100 each month on a clean & simple software.
Pricing
- Starter: $99+/month with limited functionality (max of 10 units)
- Pro: $189+/month with expanded functionality (+$10 for every 20 units)
- Premium: $239+/month with full functionality (+$10 for every 20 units)
DoorLoop starts at $99/month, but their pricing scale is both tiered and unit-based. Only landlords with under 10 units can purchase their cheapest option, the Starter plan. Their second-cheapest option jumps to $189+/month and increases by $10 for every 20 units. Each tier offers different tools, but subscribers of lower tiers may get stuck behind paywalls.
#3 Avail
Another option is Avail, a property management software owned by the Realtor.com company. It has an average rating of 4.6/5 stars on both G2 and Capterra and offers basic rent collection features at a more affordable price.
Top Features
- Online rent collection
- Scheduled rent payments
- Automated late fees
Pros
- Rent reminders
- Automated rent collection
- Free plan available
Cons
- Learning curve
- Paywalls & fees
- Unit-based pricing
Integrations
Avail doesn’t offer a wide array of integrations, but they do syndicate rental listings to platforms such as Realtor.com, Apartments.com, ApartmentFinder, Zumper, and more. They also use TransUnion credit scores for their tenant screening checks.
Support
Avail’s support team can be accessed via support tickets and phone calls, but some users report that their team isn’t always the most available or responsive. Reviews of their team are mixed: some cite their lack of support as a point of frustration, while others call them extremely personable and helpful.
Ratings and Reviews
Reviewers of Avail say the software is generally helpful, but that it could benefit from some added features and improvements. A few reviews also mention that it can be difficult to learn the ropes of the software, as its setup process isn’t always the most user-friendly.
On Capterra, Avail is rated 4.6/5 stars. There, they have mostly satisfied reviewers who enjoy the software but point to specific improvements that need to be made. On G2, where there are fewer reviews, the software has an average rating of 4.8/5 stars.
Pricing
Avail does have a free plan available, but with limited functionality. Subscribers of their Unlimited plan can collect rent for free and use some of their accounting features, but there are some fees for ACH bank transfers.
- Unlimited: Free, with access to its most basic features.
- Unlimited Plus: $9+/month, with access to all of its features (+$9 for each unit)
Their Unlimited Plus plan uses a unit-based pricing system, with each unit increasing your monthly bill by $9.
Top Features
- Online rent collection
- Rent reminders
- Automatic payments
Pros
- Automated late fees
- Tenant-friendly interface
- Rent tracking
Cons
- Hidden fees
- Dated landlord interface
- Learning curve
Integrations
Support
Reviews of their support channels differ greatly: some say their experience with the support team has been top tier, while others cite their lack of helpfulness as a reason for ending their subscription entirely.
Ratings and Reviews
Buildium’s average rating on G2 is around 4.4/5 stars, while its average Capterra rating, which is based on significantly more reviews, is 4.5/5 stars.
Pricing
Buildium offers three packages to its users, making it a tiered pricing system (with a 14-day free trial available). Each contains more available tools than the preceding one, and the breakdown looks like this:
Essential: $62/month with limited functionality - Growth: $192/month with expanded functionality
- Premium: $400/month with full functionality & add-ons
Additionally, subscribers of lower packages can expect to pay miscellaneous fees on top of their monthly plan. They also do have added charges for onboarding, bank setups, eSignatures, online payments, and more.
Our last option, Appfolio, is most commonly used for larger-scale portfolios with complex accounting needs. Their rent collection features seemingly cover the basics but are not advertised as a core part of the software.
Top Features
- Online rent collection
- Bank synchronization
- Reporting
Pros
- Tracking & accounting features
- Variety of integrations
Cons
- Paywalls
- Unreliable support team
- Monthly minimum spends
- Learning curve
Integrations
AppFolio has several integrations and partnerships offered on their website. Their AppFolio Stack advertises seamless integration with various tools and other solutions, including Rent Check, Zillow, Second Nature, Conservice, and Amazon.
Support
Appfolio’s support channels vary depending on your subscription: subscribers of their lower tiers can expect standard support, whereas higher tiers are promised more dedicated help. Regardless, reviewers of Appfolio have mixed opinions, as some describe their support as limited & delayed, while others call it exceptional (this likely depends on the reviewer’s subscription).
Ratings and Reviews
Certified reviews of Appfolio write that the software is a great option for landlords who want something highly customizable. However, the customization and onboarding processes can be difficult to navigate, so it’s better for experienced users who are looking to make it their own.
On G2, AppFolio holds a score of 4.6 stars, while its Capterra rating hovers around 4.5 stars. Overall, it can cover the basics of rent collection, but its accounting features may confuse users.
Pricing
Appfolio’s pricing isn’t transparently available anywhere on their website—prospective users must contact them directly for a quote. They do, however, advertise a tiered pricing system with the following packages:
- Core: Limited functionality, 50-unit minimum, and an unspecified “minimum spend” (estimated $280+/month)
- Plus: Expanded functionality, unspecified unit minimum and “minimum spend” (estimated $900+/month)
- Max: Full functionality, unspecified unit minimum and “minimum spend” (estimated $7,000+/month)
Users may also purchase select additional features not included in their package for an extra cost.
What Features to Look for When Choosing the Best Software for Rent Collection?
While the best property management rent collection software may look different for everyone, here are a few key features you’ll want to look for as you make your decision:
- Online rent collection
- Automated late fees
- Rent reminders
- Scheduled & automated payments
- Online rent receipts
- Secure bank synchronization
- User-friendly & intuitive interface
- Cost-effective
- Tenant communication
- Bookkeeping tools
- Mobile app
Which Rent Collection Tool is Right for Your Business?
Ultimately, the best rent collection software is the one that meets the needs of your business. What works for a small portfolio may not work for a large or diverse one, and that’s okay! We recommend that you make a list of your must-have features, then start looking at your options with them in mind.
Looking for software that’s cost-effective (free!), user-friendly, and has everything you need for all of your rent collecting endeavors? Innago comes with a world-class support team, mobile app, bookkeeping tools, tenant screening, and so much more. We’d be happy to connect and help you learn more!
FAQs
What is rent collection software?
Rent collection software is an online tool that enables landlords and property owners to receive and manage rental payments electronically, eliminating the need for paper checks or cash.
Why should landlords use rent collection software?
Landlords benefit from rent collection software as it simplifies payment management, reduces the risk of lost funds, automates reminders, and handles late fees. It also provides a secure and convenient payment portal for tenants.
What features should I look for in rent collection software?
Important features to consider include online rent collection, automated late fees, rent reminders, scheduled payments, tenant communication tools, bank synchronization, and a user-friendly interface.
How do automated rent reminders work?
Automated rent reminders notify tenants of upcoming rent payments via email or app notifications, ensuring timely payments and reducing the likelihood of missed payments.
Can rent collection software handle multiple payment methods?
Yes, many rent collection platforms support various payment methods, including ACH transfers, credit/debit cards, and electronic cash payments, providing flexibility for tenants.
How does rent collection software enhance security?
Rent collection software enhances security by utilizing encrypted transactions and secure banking synchronization, reducing the risk of fraud and data breaches.
Can rent collection software integrate with other property management tools?
Many rent collection platforms offer integrations with accounting software, credit screening services, and listing syndication platforms, enhancing overall property management efficiency.
