What’s the Best Software for Managing Retirement Homes?

Senior living property management software is a specialized category of property technology designed to help landlords, managers, and care providers oversee housing specifically for older adults. It combines traditional property management features like leasing, rent collection, and maintenance with tools tailored to senior living communities, such as emergency contact tracking, compliance reporting, and resident well-being management.

Discovering the best senior living property management software is important for landlords and property managers who oversee retirement communities. Separate from traditional rental homes, retirement homes typically involve special responsibilities such as handling medical or emergency contacts, maintaining compliance with senior housing regulations, and ensuring that residents live comfortably and safely. Having the right property management platform will streamline daily operations, reduce administrative burdens, and allow managers to focus more on resident care and satisfaction.

Senior living property management software is used to centralize critical housing and care operations, simplify communication, and ensure regulatory compliance in retirement communities. With a plethora of software options available, it’s important to choose a solution that fits the specific needs of senior housing. From automated rent collection and maintenance tracking to compliance tools and easy communication features, the right platform will be one that simplify complex processes while keeping everything organized. In this article, we’ll explore the top software options designed for retirement homes and highlight the features that matter most to property owners, managers, and residents alike.

Best Senior Living Property Management Software

When searching for the best senior living management software, it’s important to evaluate solutions against the criteria that matter most to retirement community operators. We’ve tested and compared different facility management software in this category based on their features, pricing, ease of use, customer support, resident communication tools, operational efficiency, and integration capabilities.

In this post, we’ll share our findings to help you identify the senior living CRM software that not only streamlines property operations, but truly enhances the resident experience, making sure that you pick the best fit for your the needs of your senior housing facilities.

Best Senior Living Property Management Solutions for 2025: Comparison & Ratings Chart

Below you’ll find a chart of the top software options tailored for move-in senior living facilities, including Innago, AppFolio, Buildium, Yardi Senior Living Suite, and Rent Manager.

Top Senior Living Property Management Software Tools

If you’ve ever wondered what's the best senior living software, the answer depends on finding tools that balance ease of use, affordability, and specific senior housing features. Managing retirement, senior, or dementia care facilities goes beyond traditional property management. It requires handling compliance, communication, resident engagement, maintenance, and resident care with precision. Choosing the right platform should both simplify operations and give landlords and residents peace of mind.

The best senior living property management software for 2025 are listed below.

Innago

Innago is one of the most popular and accessible property management solutions for retirement and senior living communities. It’s designed with simplicity in mind, offering a user-friendly interface while still providing all the possible tools landlords and managers need. Innago is an especially cost-effective option for smaller operators or those just getting started in senior housing management.

Top Features

• Online rent collection with automated reminders
• Customizable lease agreements and e-signatures
• Tenant screening, including credit, criminal, and eviction history checks
• Maintenance request tracking with photo uploads
• Document storage and sharing for compliance and record-keeping
• Automated late fee management
• Easy communication tools between landlords, staff, and residents

Pros

• Free for landlords
• Easy-to-use interface
• Strong compliance and communication features
• Online rent collection
• Automated late fees
• Maintenance request tracking with photo uploads
• Customizable lease agreements and e-signatures
• and more!

Cons

• Limited advanced accounting tools compared to enterprise systems
• Mobile app is a little simpler than the desktop version

Integrations

Innago keeps things straightforward with a focused set of integrations that simplify daily operations for their users. It connects with key tools like online payment processors, tenant screening services, and digital lease signing platforms. While it doesn’t offer an overload of third-party integrations, the integrations it does have cover the core needs of senior living property managers, keeping the platform lightweight and easy to use. This includes:

• Quickbooks: Sync accounting information directly for simplified bookkeeping
• TransUnion & Experian: Run tenant screening reports with credit, criminal, and eviction history
• Plaid: Enable secure payment processing and bank verification
• Realtor & Zillow: Promote rental listings to reach a broader audience
• Ledgre: Import financial data and prepare for tax season
• And more!

Support

Innago is known for its responsive and personal customer support. Landlords can reach the support team through phone, email, or live chat, and users frequently highlight the fast response times and helpful guidance.

Unlike some larger platforms where support often feels impersonal, Innago focuses on building relationships with its clients, making it especially appealing for small to mid-sized senior living property managers who value direct assistance.

Ratings and Reviews

Innago receives very positive feedback from landlords and property managers who appreciate its ease of use, cost-effectiveness, and strong feature set for a free platform. Users often note that it simplifies day-to-day operations like rent collection, tenant screening, and lease management, making it attractive to small and mid-sized property owners who are managing senior living communities.

On trusted review sites, Innago scores highly. Capterra users rate Innago 4.9 out of 5 stars, while G2 reviewers also give it a 4.9 out of 5, reflecting consistent satisfaction throughout hundreds of reviews with the platform’s reliability, support, and ease of adoption.

Pricing

Innago is one of the few property management platforms that is completely free for landlords. There are no setup fees, monthly fees, or hidden charges. Instead, the platform generates revenue through small, optional tenant-paid fees:

• Applications & Screening: $30-35 per report (paid by the applicant)
• Online Payments: $2 per ACH transaction, 2.99% per credit/debit card transaction (paid by the tenant)

Appfolio

AppFolio is a property management software platform designed to help landlords and managers organize their rental operations in one place. It offers a mix of standard tools like online rent collection, accounting, and maintenance tracking, along with reporting features that can be helpful for larger property portfolios. Since it is more expensive than other choices, AppFolio is best suited for senior living managers handling larger property portfolios who need to handle a very large amount of units.

Top Features

• Online rent collection with automatic payment reminders
• Centralized maintenance management system with work order tracking
• Accounting and reporting tools to monitor property finances

Pros

• Online rent collection and automated reminders
• Accounting and financial reporting tools
• Offers digital leases with e-signatures

Cons

• Higher cost compared to simpler platforms
• Can be overwhelming for managers with smaller portfolios
• Learning curve can be steep for new users

Integrations

AppFolio connects with many third-party tools, including Zillow, Petscreening, and RentCheck that support property and resident management via the Appfolio Stack Marketplace. These include integrations for payment processing, utility billing, tenant screening, and marketing platforms. While the integration options are broader than some lightweight systems, most senior living managers will primarily use the built-in features, making the extra integrations less essential for daily operations.

Support

AppFolio provides support through phone, email, and an online help center with guides and tutorials. The platform also offers webinars and training resources to help users understand its tools. While the support team is knowledgeable, some users note that response times can vary, especially during busy periods.

Ratings and Reviews

AppFolio generally receives positive feedback from property managers who appreciate its range of features and ability to handle larger property portfolios. Users highlight the convenience of online payments, digital leases, and built-in accounting tools. Some reviews mention that the system can feel complex at first and that the cost may be high for smaller operations, but most agree it performs reliably once set up.

On trusted review sites, AppFolio scores well, but not as high as many competitors. Capterra users rate AppFolio 4.5 out of 5 stars, and G2 reviewers give it 4.6 out of 5, showing that the platform is seen as a solid option by consumers, even if it is not the highest rated platform overall.

Pricing

AppFolio uses a per-unit pricing model with a required monthly minimum. Current pricing is as follows:

• Core Plan: $1.40 per unit/month (minimum of $280/month)
• Plus Plan: $3 per unit/month (minimum of $900/month), includes advanced features like workflow automation and performance insight

Yardi Senior Living Suite

Yardi Senior Living Suite is a property management platform created specifically for senior housing communities. Unlike general-purpose systems, it combines property management tools with features designed to support senior living, such as tracking resident care needs, managing compliance, and coordinating services. While it’s typically used by larger operators due to its higher cost and complexity, Yardi provides a comprehensive solution for retirement communities that want both housing and resident care management in a single platform.

Top Features

• Property management tools for leases, rent collection, and maintenance
• Resident care tracking, including health and wellness information
• Compliance and regulatory management specific to senior housing

Pros

• Designed specifically for senior living communities
• Combines housing management with resident care tools
• Strong compliance and regulatory support

Cons

• Higher cost than many other platforms
• Setup and training can take more time
• Often feels more complex than necessary for smaller operators

Integrations

Yardi Senior Living Suite offers a wide range of integrations that extend beyond standard property management. It connects with healthcare and resident care systems, financial institutions, and compliance tools to help operators manage both housing and care in one place, including:

• OneStep: AI-powered motion intelligence to monitor resident mobility
• MealSuite: Foodservice management for senior living communities
• Health Information Exchanges: This includes Healthshare Exchange, Coastal Connect, and Florida HIE

While the number of integrations is robust, many senior living managers find that the platform’s built-in features reduce the need for third-party add-ons.

Support

Yardi provides support through phone, email, and an online client portal that includes guides, FAQs, and training resources. The company also offers webinars and in-depth training programs to help staff adapt to the software. While the support team is knowledgeable, some users note that navigating the system can be complex at first, which may lead to heavier reliance on training and documentation.

Ratings & Reviews

Yardi Senior Living Suite is generally praised for offering an all-in-one system tailored to senior housing needs. Users appreciate the ability to manage both property operations and resident care from the same platform, which helps streamline daily workflows. Some reviews note that the platform can be complex and takes time to master.

On review platforms, Yardi receives lower ratings compared to most of its competitors. Capterra users rate Yardi 4.2 out of 5 stars, while G2 reviewers give it 4.0 out of 5, reflecting some satisfaction with its specialized features, but it still ranks significantly lower than other platforms.

Pricing

Yardi Senior Living Suite uses custom pricing based on the size of the community, the number of units, and the features selected. While exact costs are not publicly listed, it is generally considered one of the more expensive options compared to general property management software. This makes it best suited for larger living operators who need a comprehensive platform that combines property management with resident care functionality.

Buildium

Buildium is property management software that works well for small to mid-sized portfolios, including senior living facilities. It focuses on simplifying core rental operations like rent collection, accounting, and maintenance management while keeping the platform relatively easy to use. Buildium is a very functional platform, but is priced on the higher end of the spectrum. Being a pricier platform, it is often an inaccessible choice for some senior living property managers.

Top Features

• Maintenance tracking and vendor management
• Resident portal for service requests and communication
• Screening services for tenant applications

Pros

• Provides strong accounting and financial tools
• Easy online rent collection and payment options
• Includes digital leases with e-signatures

Cons

• Pricing is higher than simpler platforms
• Some features may take time to set up
• Mobile app is functional but not as robust as the desktop version

Integrations

Buildium integrates with many third-party services to extend its functionality. These include tenant screening providers, payment processors, and listing platforms like Zillow and Apartments.com. While the integration list is not as extensive as some enterprise systems, it covers the essentials that most senior living property managers would need to keep operations running smoothly.

Support

Buildium offers customer support through phone, email, and a detailed online knowledge base. The company also provides training resources such as webinars, guides, and a community forum where landlords and managers can exchange tips. While support is generally responsive, some users have noted that response times can vary depending on the issue.

Ratings and Reviews

Buildium is well-regarded by property managers who value its accounting tools, rent collection features, and ease of use. Users often mention that it helps streamline daily operations and reduces paperwork. Some note that it can take time to fully set up or learn certain features, but once configured, the platform runs smoothly for most property managers.

On review sites, Buildium performs decently, but not as well as other competitors. Capterra users rate Buildium 4.5 out of 5 stars, while G2 reviewers give it 4.4 out of 5, with some describing the banking setup as cumbersome and others noting that the interface feels bloated and complex.

Pricing

Buildium offers tiered pricing based on features and the number of units managed. Current plans include:

• Essential Plan: Starting at $55/month, includes core tools like accounting, maintenance, and tenant communication
• Growth Plan: Starting at $174/month, adds features like eLeases, tenant screening, and premium support
• Premium Plan: Starting at $375/month, includes advanced analytics, integrations, and open API access

Rent Manager

Rent Manager is a flexible property management platform that can be tailored to fit senior living communities. It offers core tools for rent collection, accounting, and maintenance, while also allowing for customization through add-ons and integrations. The system is designed to be highly adaptable, which makes it appealing for operators who want to shape the software around their specific retirement housing needs. However, because of its customization options, Rent Manager may require a longer learning curve compared to more straightforward platforms.

Top Features

• Customizable dashboards and reporting options
• Resident and staff portals for communication
• Decent range of integrations and add-ons for flexibility

Pros

• Strong accounting and financial management tools
• Offers a wide range of integrations and add-ons
• Includes portals for residents, staff, and owners

Cons

• Learning curve can be steep for new users
• Pricing gets much higher as more features are added
• Customization options can feel overwhelming

Integrations

Rent Manager is well-known for its wide range of integrations and customization options. It connects with payment processors, utility billing services, marketing platforms, and maintenance solutions, allowing managers to tailor the system to their specific needs. For senior living communities, these integrations can help streamline operations while still giving landlords flexibility in how they manage their properties.

Support

Rent Manager provides customer support through phone, email, and an online portal with training resources and documentation. The company also offers webinars, tutorials, and even in-person training for teams that want a deeper dive into the system. While the support is generally helpful, some users mention that mastering the software requires much more time and guidance compared to simpler platforms.

Ratings & Reviews

Rent Manager receives favorable feedback for its flexibility and robust accounting tools, with many users highlighting how customizable the platform is compared to other property management software. Senior living managers who need more control over reporting and integrations often find it especially useful. Some reviewers mention that the software can be complex at first, but most agree it becomes a reliable system once learned.

On review platforms, Rent Manager performs well. Capterra users rate it 4.6 out of 5 stars, while G2 reviewers also give it 4.6 out of 5, showing that most customers are satisfied with its functionality and adaptability.

What Features to Look for When Choosing the Best Software for Senior Living Facility Management?

When selecting the right software for managing a senior living facility, the focus should be on tools that simplify daily operations while ensuring residents are safe, comfortable, and cared for. The best platforms combine standard property management functions with features that address the unique requirements of senior housing, such as compliance, communication, and care coordination. The goal is to reduce manual work for managers while creating a smooth experience for residents and their families.

Here are the most popular and useful features to look for:

1. Online rent collection and automated payments
2. Digital lease management with e-signatures
3. Resident and family communication portals
4. Maintenance tracking and work orders
5. Compliance and regulatory tools
6. Accounting and financial reporting
7. Health and wellness tracking
8. Mobile access for staff
9. Tenant screening services
10. Document storage and sharing

Choosing software with these features ensures smoother operations, stronger compliance, and a better living experience for residents and their families.

Which Senior Living Property Management Tool is Right for Your Business?

For senior living facility managers, Innago stands out as one of the most practical and cost-effective solutions. Its free pricing model, intuitive design, and special features lke online rent collection, lease management, maintenance tracking, and tenant screening make it especially valuable for small to mid-sized retirement communities. While it doesn’t include every advanced integration offered by higher-cost platforms, most senior housing operators will find that Innago covers the core needs without unnecessary complexity.

FAQs

What is senior living property management software?

Senior living property management software is a digital platform that helps landlords and facility managers handle rent collection, leases, maintenance, communication, and compliance for retirement or senior housing communities. Some tools, like Yardi, also include resident care features.

Why do senior living communities need specialized software?

Unlike standard rentals, senior living facilities often require added compliance, health, and communication tools to support both residents and staff. Software designed with these needs in mind makes management more efficient and secure.

What is the best senior living property management software for 2025?

There isn’t a one-size-fits-all answer, but Innago is often recommended for small to mid-sized communities thanks to its free pricing and easy-to-use design. Larger communities with more complex needs may look to platforms like Yardi or AppFolio.

How much does senior living property management software cost?

Costs vary widely. Innago is free, while other options like Buildium and AppFolio start around $55–$280 per month. Enterprise systems like Yardi typically use custom pricing, which can be more expensive.

What features should I look for?

The most important features include online rent collection, digital lease management, maintenance tracking, resident communication portals, and compliance tools. For senior-focused facilities, health and wellness tracking is also valuable.