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Property Types

Security & Cloud

It’s About More Than
Just​ Features

We take both supporting you as a user and securing your data very seriously.

Direct Phone Support (no… seriously: 513-964-0172)​

Dedicated Account Rep​

Comprehensive Data Encryption​

Personal and direct support from Innago award-winning customer care team

Personal, Direct Support

We believe that early success on Innago leads to future success, that’s why every Innago user is assigned an account rep that they can call or email at anytime. It’s a person that knows you and knows your business, happy to answer questions and guide you to better management.​

Not only is your friendly, neighborhood Innago guide there for you, but they’re also available to your tenants for any troubleshooting they need. It’s nice to know someone is always there to lend a helping hand when needed, but we’re confident Innago will prove to be so delightfully simple and effective, you’ll often choose to explore it for yourself.​

Security You Can Trust​

We regularly review and refine our security practices to ensure your data is as safe and secure as possible. Data is transmitted and stored using complex encryption. Our application is hosted in the cloud with multiple layers of protection.​

​For those more technically inclined… Innago resides in a SOC2 compliant data center with world class physical security in place. The application itself follows OWASP best practices with end to end encrypted using 1024 bit TLS 1.2. We regularly review and refine our security practices to ensure we identify and address any latest threats proactively.​

Secure cloud property management software you can trust on
cloud advantages for business

The Cloud Advantage​

It may feel counter-intuitive, but desktop-based applications are significantly more vulnerable than their web-based counterparts. It only takes one suspicious click to give someone else access to your computer and, as a result, your sensitive information. Let our diligent team of experts handle the headache for you.​

Support Spotlight​

Customer Support Team Member Sharlene Mulchandani
Customer Support Team Member Isaiah Franklin
Customer Support Team Member Rachel Underwood
Customer Support Team Member Dave Spooner
Customer Support Team Member Tanvir Sattar

Sharlene Mulchandani

Group 2

(513) 572-1812

57 – business-office

sharlene@innago.com

Isaiah Franklin

Group 2

(513) 452-5654

57 – business-office

isaiah@innago.com

Rachel Underwood

Group 2

(513) 572-1790

57 – business-office

rachel@innago.com

Dave Spooner

Group 2

(513) 572-1654

57 – business-office

dave@innago.com

Tanvir Sattar

Group 2

(513) 715 8813

57 – business-office

sattar@innago.com

Find Out All the Ways Innago Can Help

Innago provides you all the tools you need to better manage your properties in one simple, easy to use package. ​

Online rent payment system allows you to set up monthly rent and due dates for each tenant

Online Rent Collection

Simple, easy online rental collection for you and your tenants.

Tenant Screening

Tenant Screening

Instant access to screening reports so you can find the best tenants.

free online lease signing

Online Lease Signing

Sign and store any number of leases and documents online.

Innago maintenance tracking software makes it easy for tenants to submit maintenance requests

Maintenance Request

Manage work orders and a maintenance team all in one place.

Innago Mobile apps for landlords and tenants

Mobile App

Innago access anywhere for you and your renters.

Free rental property listing tools and syndication

Listing & Syndication

Spread the word about your rentals to attract more tenants.

Innago's financial & expense reporting

Expense & Reporting

Understand your business better than ever before with insightful reports.

Rental insurance policies

Renter's Insurance

Protect yourself and your tenants now from future headaches.

Tenant Management

Tenant Management

Communicating with and managing your tenants has never been easier.

Why Landlords & Tenants Love Innago

Uncategorized

Not only is my job made easier, but my tenants LOVE Innago. I also enjoy that it was all online based, which allows me to work from home several days if needed. This is huge for a working mom with two kids.

Ashley Hill

Highland Court Apartments

Uncategorized

Innago really helped us meet the needs of our tenants. They had requested an online payment option for a while. Innago made it easy for them to pay online. Easy to set up and easy to use. It's nice to be able to know who you are working with and the service is the best.

Amanda Rogers

Raemar Harrison

Uncategorized

I was so happy with how quickly the Innago team responded to me if I had questions or had an issue. This is huge when switching programs! I always felt like they were a part of my team and wanted to help MY business.

Joe Williams

VIP Property Management

Uncategorized

I was impressed with Innago’s professionalism. They weren't pushy or overbearing. They were up front about everything. I reviewed 4 other companies, but I kept coming back to Innago. Like everything, there is a learning curve but they’re always available for me. Innago feels right.

Joyce Rinehart

Community Management

Uncategorized

I was so happy with how quickly the Innago team responded to me if I had questions or had an issue. This is huge when switching programs! I always felt like they were a part of my team and wanted to help MY business.

Robert Lewis

Lewis Town Properties