Security & Cloud

It’s About More Than
Just Features

We take both supporting you as a user and securing your data very seriously.

Direct Phone Support (no… seriously: 513-964-0172)

Dedicated Account Rep

Comprehensive Data Encryption

listing and syndication
Personal and direct support from Innago award-winning customer care team

Personal, Direct Support

We believe that early success on Innago leads to future success, that’s why every Innago user is assigned an account rep that they can call or email at anytime. It’s a person that knows you and knows your business, happy to answer questions and guide you to better management.

Not only is your friendly, neighborhood Innago guide there for you, but they’re also available to your tenants for any troubleshooting they need. It’s nice to know someone is always there to lend a helping hand when needed, but we’re confident Innago will prove to be so delightfully simple and effective, you’ll often choose to explore it for yourself.

Security You Can Trust

We regularly review and refine our security practices to ensure your data is as safe and secure as possible. Data is transmitted and stored using complex encryption. Our application is hosted in the cloud with multiple layers of protection.

For those more technically inclined… Innago resides in a SOC2 compliant data center with world class physical security in place. The application itself follows OWASP best practices with end to end encrypted using 1024 bit TLS 1.2. We regularly review and refine our security practices to ensure we identify and address any latest threats proactively.

Secure cloud property management software you can trust on
cloud advantages for business

The Cloud Advantage

It may feel counter-intuitive, but desktop-based applications are significantly more vulnerable than their web-based counterparts. It only takes one suspicious click to give someone else access to your computer and, as a result, your sensitive information. Let our diligent team of experts handle the headache for you.

Support Spotlight

Customer Support Team Member Sharlene Mulchandani
Customer Support Team Member Isaiah Franklin
Customer Support Team Member Dave Spooner
Customer Support Team Member Tanvir Sattar

Sharlene Mulchandani

Group 2

(513) 572-1812

57 – business-office

sharlene@innago.com

Isaiah Franklin

Group 2

(513) 452-5654

57 – business-office

isaiah@innago.com

Dave Spooner

Group 2

(513) 572-1654

57 – business-office

dave@innago.com

Tanvir Sattar

Group 2

(513) 572-1708

57 – business-office

sales@innago.com

Find Out All the Ways Innago Can Help

Innago provides you all the tools you need to better manage your properties in one simple, easy to use package. 

Online rent payment system allows you to set up monthly rent and due dates for each tenant

Online Rent Collection

Simple, easy online rental collection for you and your tenants.

Tenant Screening

Tenant Screening

Instant access to screening reports so you can find the best tenants.

free online lease signing

Online Lease Signing

Sign and store any number of leases and documents online.

Innago maintenance tracking software makes it easy for tenants to submit maintenance requests

Maintenance Request

Manage work orders and a maintenance team all in one place.

Innago Mobile apps for landlords and tenants

Mobile App

Innago access anywhere for you and your renters.

Free rental property listing tools and syndication

Listing & Syndication

Spread the word about your rentals to attract more tenants.

Innago's financial & expense reporting

Expense & Reporting

Understand your business better than ever before with insightful reports.

Rental insurance policies

Renter's Insurance

Protect yourself and your tenants now from future headaches.

They already love our products 😍

See what our users say about us

Innago has made all things "landlording" so much easier. Lease signing, renters insurance, rent invoicing & collection, all done through the site. The marketing platform is great, too, and will help you keep that vacancy rate low! Thank you Innago!

Eric Mattern

Google Reviews

As a landlord, managing payments has never been easier or more efficient. I highly recommend Innago's payment tenant portal to any landlord looking to simplify their financial management tasks. Five stars without a doubt.

Laith Alferahin

Google Reviews

Innago is an amazing property management system. I am able to easily and confidently manage all of my tenant needs such as rent payments, security deposits and maintenance request. If you're on the fence, don't wait any longer this is one of best systems I've seen on the market.

Emiya J.

Google Reviews

Innago has a super easy interface for tenants and landlords to access. The mobile app is awesome for onboarding and managing tenants. We've loved working with Innago and their support team. Would highly recommend trying them out for your rentals/management!

Ethan H.

G2

We searched for the perfect system to keep track of our properties, leases, and payments. Innago has proven to be that perfect system for us. It is very user-friendly, intuitive, and integrations has made our job as a property management company so easy. We are so happy that we found Innago.

StokesProperties LLC

Google Reviews

We have several rental houses, and have been looking for an easy to use payment system for us and our clients. We found Innago, and it has changed our lives, from keeping track of expenses, rental payments, late fees, and it even has a P&L report. It is great and can’t wait to see what updates are added in the future.

Leland Mast

G2

Innago allows me to simply manage my 2 units from getting leases signed, messaging tenants, and taking payment. It does everything I need it to do.

Verified User

G2

Innago is the perfect, affordable software solution to manage properties. Its platform offers features that would normally be available only at a much higher price.

Bert I.

G2

Setting up rental properties are a breeze. I can customize all the settings according to my lease agreement quickly and without any confusion.

Michelina T.

G2

I love the quick responsiveness of customer service.

N/A

G2

Innago does everything I need for my small real estate business on one platform. The customer service team is responsive. They have implemented improvements that I suggested, so I know they're listening. I'm a satisfied customer.

Melissa M.

G2

I absolutely love Innago! I can make my own lease, add tenants, receive payments and work order requests all through this website. Basically everything a property managment company would do. It's a no brainer to use it.

Erin S.

G2

I had been using Avail for the better part of 3 years, but Innago's interface is more user-friendly and modern. Everything looks professional, and the fees are lower. I'm very happy I switched to Innago.

N/A

G2