Simple maintenance management
Receive and respond to maintenance tickets as soon as they come through to provide peace of mind to you and your tenants.
Picture and Video
Tenant Maintenance Portal
Upload Images and Video
When it comes to maintenance issues, a picture is worth a thousand words. But a video? That’s worth one less trip to the workshop. Tenants can submit their maintenance tickets with a category, description, images, and video.
Info is shared with you or your maintenance person and stored for future reference if the issue pops up again.
When a maintenance request is submitted, you’ll be instantly notified – and you can instantly respond too. Letting your tenant know they’ve been heard and you’re on it goes a long way towards their satisfaction and rental peace of mind.
Gain Valuable Insight
View the forest through the trees. See which maintenance categories are most common, how quickly you’re resolving issues, and how your tenants are responding to your maintenance team.
Mobile Maintenance Management
Don’t get caught off guard by a maintenance ticket that has been languishing in your inbox. Receive and respond to requests from anywhere with simple, intuitive mobile maintenance tools.
Innago makes my life so much easier. It’s an awesome tenant/landlord web portal with excellent support. I couldn't have done it without you guys!
I was impressed with Innago’s professionalism. They weren't pushy or overbearing. They were up front about everything. I reviewed 4 other companies, but I kept coming back to Innago. Like everything, there is a learning curve but they’re always available for me. Innago feels right.
Not only was my job made easier, but my tenants LOVED Innago. I also enjoyed that it was all online based, which allowed me to work from home several days if I needed to. This was huge for a working mom with two kids.
Innago really helped us meet the needs of our tenants. They had requested an online payment option for a while. Innago made it easy for them to pay online. Easy to setup and easy to use. It's nice to be able to know who you are working with and the service is the best.
I was so happy with how quickly the Innago team responded to me if I had questions or had an issue. This is huge when switching programs! I always felt like they were a part of my team and wanted to help MY business.
Explore our other features
Online Rental Collection
Accept both eChecks and Credit Cards. Automatically generate and track payments.
Online Lease Signing
Send, sign, and store leases online. Access and edit on-the-go from your tablet or phone.
No monthly fee. No setup fee. No contract. Start streamlining your rental management process today.