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Simple maintenance management

Receive and respond to maintenance tickets as soon as they come through to provide peace of mind to you and your tenants.

  • Picture and Video

  • Maintenance Messaging 

  • Tenant Maintenance Portal

Innago's simple maintenance management system
submit repair and maintenance request

Upload Images and Video

When it comes to maintenance issues, a picture is worth a thousand words. But a video? That’s worth one less trip to the workshop. Tenants can submit their maintenance tickets with a category, description, images, and video.


Info is shared with you or your maintenance person and stored for future reference if the issue pops up again.

Respond Quickly

When a maintenance request is submitted, you’ll be instantly notified – and you can instantly respond too. Letting your tenant know they’ve been heard and you’re on it goes a long way towards their satisfaction and rental peace of mind.

instant maintenance request notification
Tenant portal for tenants to pay rent online and submit maintenance request

Gain Valuable Insight

View the forest through the trees. See which maintenance categories are most common, how quickly you’re resolving issues, and how your tenants are responding to your maintenance team.

Mobile Maintenance Management

Don’t get caught off guard by a maintenance ticket that has been languishing in your inbox. Receive and respond to requests from anywhere with simple, intuitive mobile maintenance tools.

Maintenance management with mobile

Innago makes my life so much easier. It’s an awesome tenant/landlord web portal with excellent support. I couldn't have done it without you guys!

Joe Williams

VIP Property Management

I was impressed with Innago’s professionalism. They weren't pushy or overbearing. They were up front about everything. I reviewed 4 other companies, but I kept coming back to Innago. Like everything, there is a learning curve but they’re always available for me. Innago feels right.

Joyce Rinehart

Community Management

Not only was my job made easier, but my tenants LOVED Innago. I also enjoyed that it was all online based, which allowed me to work from home several days if I needed to. This was huge for a working mom with two kids. 

Ashley Hill

Highland Court Apartments

Innago really helped us meet the needs of our tenants. They had requested an online payment option for a while. Innago made it easy for them to pay online. Easy to setup and easy to use. It's nice to be able to know who you are working with and the service is the best.

Amanda Rogers

Raemar Harrison

I was so happy with how quickly the Innago team responded to me if I had questions or had an issue. This is huge when switching programs! I always felt like they were a part of my team and wanted to help MY business.

Robert Lewis

Lewis Town Properties

Explore our other features

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Send, sign, and store leases online. Access and edit on-the-go from your tablet or phone.

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Tenant Screening

Create custom applications; run credit, criminal, and eviction reports.

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Tenant Management and Communication

Easily add, edit, and manage tenant information. Send notifications and info with a click.

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Support and Security

Our team is always accessible and responsive to your needs. Your data is protected with top-tier security measures.

Request Access

No monthly fee. No setup fee. No contract. Start streamlining your rental management process today.