Simple maintenance management

Receive and respond to maintenance tickets as soon as they come through to provide peace of mind to you and your tenants.

  • Picture and Video
  • Maintenance Messaging
  • Tenant Maintenance Portal
maintenance request letter to landlord

Upload Images and Video

When it comes to maintenance issues, a picture is worth a thousand words. But a video? That’s worth one less trip to the workshop. Tenants can submit their maintenance tickets with a category, description, images, and video.

Info is shared with you or your maintenance person and stored for future reference if the issue pops up again.

property maintenance management system

Respond Quickly

When a maintenance request is submitted, you’ll be instantly notified – and you can instantly respond too. Letting your tenant know they’ve been heard and you’re on it goes a long way towards their satisfaction and rental peace of mind.

quickly respond housing maintenance

Gain Valuable Insight

View the forest through the trees. See which maintenance categories are most common, how quickly you’re resolving issues, and how your tenants are responding to your maintenance team.

gain maintenance insights

Mobile Maintenance Management

Don’t get caught off guard by a maintenance ticket that has been languishing in your inbox. Receive and respond to requests from anywhere with simple, intuitive mobile maintenance tools.

Maintenance Management on Mobile

Why Landlords Love Innago

  • Innago really helped us meet the needs of our tenants. They had requested an online payment option for a while. Innago made it easy for them to pay online. Easy to set up and easy to use. It's nice to be able to know who you are working with and the service is the best.

    Property owner amanda review for Innago

    Amanda Rogers

    Raemar Harrison
  • I was so happy with how quickly the Innago team responded to me if I had questions or had an issue. This is huge when switching programs! I always felt like they were a part of my team and wanted to help MY business.

    property owner robert review about Innago

    Robert Lewis

    Lewis Town Properties